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Frequently
Asked Questions

We understand that laboratory testing can be complex and sometimes confusing, which is why we’ve created this resource to provide answers to some of the most frequently asked questions. Whether you’re a new client looking to learn more about our services or an existing client with a question about testing procedures, we hope you’ll find the information you need here.

General FAQs

What types of laboratory testing services do you offer?

Toxicology testing, UTI and STI testing, medication monitoring, COVID-19 testing, addiction recovery

How long does it typically take to get test results?

Turnaround times may vary but lab results are usually available within 48 hours of testing.

How do you ensure the accuracy and reliability of your test results?

Our laboratory is equipped with state-of-the-art technology and equipment, including advanced analytical instruments and computer systems that enable us to perform a wide range of tests with precision and efficiency. Our team comprises highly trained and experienced scientists, technicians, and support staff who are committed to delivering high-quality services that meet our client’s needs.

What is your accreditation status?

PHX LAB is a nationally accredited, CLIA and COLA certified toxicology laboratory.

Do you offer rush testing services?

We offer rapid results for all our clients.

Do you offer consulting services related to laboratory testing?

Yes, we offer consulting and training services to help our clients navigate regulatory compliance, quality assurance, and laboratory management issues. Our team includes experts in various fields, including chemistry, microbiology, environmental science, and quality management, who can provide valuable insights and guidance to our clients.

Can you customize testing protocols to meet specific client requirements?

Yes, if you require specific testing protocols, our team can work with you to meet your needs.

COVID-19 FAQs

Why Choose Phoenix Toxicology & Lab Services for your COVID-19 Testing Needs?

COVID testing is crucial, whether you are vaccinated or not. Many people remain vulnerable to COVID-19, and if you’re feeling sick, you could be putting those around you at risk. Phoenix Toxicology and Lab Services provides fast and accurate results that will let you know whether or not you currently have COVID-19.

Getting Tested:

  • Phoenix Toxicology and Lab Services performs a comprehensive RT-PCR COVID‑19 test.

  • We provide fast and accurate results within 24-48 hours. Results will be sent via secure email or delivered through our online portal.

What Do I Have to Pay?

Phoenix Toxicology and Lab Services offers cost effective COVID-19 testing for patients, which means that there is no out of pocket cost for the test for patient with insurance.

For employers wishing to test their staff, we offer low cost COVID-19 routine testing options to help keep your staff safe and secure.

Cash pay price for COVID-19 testing is $125.

What is a COVID-19 test?

A RT-PCR COVID-19 test identifies current infections by detecting proteins specific to SARS‑CoV‑2 on the virus’s surface. The collection is designed to make each patient comfortable and convenient through a quick and non-invasive nasal swab.

Who should receive a COVID-19 test?

You should schedule a COVID test if you experience any of the following symptoms: loss of taste or smell, fever, chills, fatigue, shortness of breath, coughing, muscle aches. You should also receive a test if you have come within 6 feet of someone who has recently tested positive.